Privacy Statement

Understanding the SleepQuest Privacy Statement

SleepQuest, Inc. is committed to providing you with high quality information and services to form a relationship that is built on trust. That means our policy is to always respect and protect the privacy and confidentiality of our website visitors and users of SleepQuest, Inc. services.

We firmly believe the information you provide, whether it be when you register, complete a questionnaire, or conduct any other transaction is personal to you.

Whether your personal information is stored in writing, on a computer, or other means, we will keep this information in a safe and secure way that protects your privacy and confidentiality.

SleepQuest Services

If your physician requests your use of SleepQuest, Inc. services, that physician and other health care professionals involved in your care will need to access your information in order to provide appropriate diagnosis and treatment.

Records are also sometimes used for reasons other than patient care. For example, records are periodically reviewed to evaluate the quality of care, or to be sure that SleepQuest, Inc. follows the rules of regulatory agencies for the efficient and effective provision of services.

In addition to the above, be assured that will not, under any circumstances except as described herein, disclose personal identifying information about you, the pages you visit, or the subjects that you search while visiting to any third party, except in generalized, aggregate form (see below).

Aggregate Data does prepare statistics of the areas visited on our site, including what information is viewed, with our other users to create "aggregate data" that we may disclose to third parties.

For example, we may say audience is "x" percent healthcare professional and "y" percent healthcare consumer. This data is also used to customize content to deliver a better experience for our users.

The third parties with whom we share aggregate data with may include the companies, organizations and professional societies that supply medical information that you access, applicable members of the Affiliate Network, or marketing partners.

For example, if you visit us from one of the affiliate websites to which we supply direct links or content, what we call a member of the Affiliate Network, we will aggregate the data about what information you used while on the site with other visitors of that affiliate site and supply it to the originating site. will not disclose any individually identifiable information to an affiliate site or to a third party.

Medical Information and Minors encourages parents to discuss the value of healthcare information with their children. Because does not have the ability to learn the age of a visitor, we are unable to restrict access to public information that may be unsettling to some minors.

Use of IP Addresses

An IP address is a number that's automatically assigned to your computer whenever you're surfing the Web. Many Web servers (the computers that "serve up" Web pages) automatically identify your computer by its IP address. may collect IP addresses for the purposes of system administration, to report aggregate information, and to audit the use of our site. When users request pages from, our servers log the users' IP addresses.

We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. However, if we suspect attempted abuse of our Internet features and services, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms of service or to protect our service, site, customers, or others.

Use of Cookies

Cookies are pieces of information that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies make your use of interactive features and services possible while you're at our site.

The use of cookies is an industry standard - you'll find them at most major health-related Web sites.

If you link to a site where we direct you for additional information, you will probably receive cookies from these sites as they are now part of many website operations. Of course, we cannot control cookies from the other sites that you may link to from

Links to Other Sites

You should be aware that when you are on, you could be directed to other sites that are beyond our control. There are many links to other sites from pages that take you outside our service for additional information that may be of some value to you. This includes links to information and marketing partners that may use SleepQuest' logo as part of a co-branding agreement.


The importance of security for all personally identifiable information associated with our users is of utmost concern to us. In order to provide secure access secure to our website, we utilize the advanced "Secure Socket Layer" (SSL)" encryption, also referred to as Transport Layer Security" (TLS).

SSL/TLS are the security methods extensively used to transfer information from your Web browser to a remote server. They were developed specifically to provide secure connections for transferring financial and other sensitive data.

If you have registered for access to our secure areas, you have been assigned a User Name and Password. We strongly recommend that you do not divulge your User Name or Password to anyone. will never ask you for your user name or password in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.

After you have accessed any secure areas within, please remember to sign out and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information if the computer you were using becomes accessible to others.

Effect of Legal Obligations upon Our Privacy Policy may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally)'s rights or property, other users, or anyone else that could be harmed by such activities. may disclose user information when we believe in good faith that the law requires it some information to be disclosed in certain circumstances. Subpoenas or court orders may compel the disclosure of confidential or privileged information in the context of a lawsuit or administrative proceeding.'s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond's control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Changes in Our Privacy Policy reserves the right to change the terms of this Privacy Policy at any time by posting revisions to our site. We encourage you to occasionally visit this page to learn about any changes in our Privacy Policy.

Contacting SleepQuest

If you have questions about our site or our privacy policy, we welcome your inquiry by sending an email to or by calling us at 800-813-8358.

About SleepQuest

"From my very first visit at SleepQuest, they offered friendly, prompt and professional service."Julie P.
"I traveled from Gilroy to Redwood City because of your knowledgeable staff."Geoff D.
"Before, I met with a Sleep Care Specialist, I had felt so awful for so long. Now, I feel like a new person with renewed energy and hope. I can’t thank SleepQuest enough for all their help."Christie V.
"I choose SleepQuest because their Sleep Care Specialists are always friendly, patience, and helpful."Jin T.

Expert Guide to Sleep Apnea 

This guide to understanding Obstructive Sleep Apnea (OSA) was written by SleepQuest’s Chief Scientific Officer; William C. Dement, M.D., Ph.D.


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