Access to Care

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Access to Care 2018-10-23T20:41:49+00:00

Finally, sleep care built for me

Healthcare works if it is consumer centric with a focus on outcomes. Seamless care with all the sleep expertise required is now a reality. With the use of technology and telehealth, we’re modernizing our care pathway at a significantly lower cost to assist you in optimizing your health. Our dedicated compliance program enables you to continue to awaken feeling great after a restorative night’s sleep.

Healthcare
Healthcare

Telehealth – The future is now

No longer do you have to endure an uncomfortable night’s sleep in a laboratory environment. Our devices are mobile and connected allowing you to sleep comfortably in your own bed. We’ve integrated the testing and treatment from a single source and deliver it directly to your home or work saving you time and money not to mention a comfortable night’s sleep

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Member satisfaction is our greatest priority

Utilizing our business intelligence, we are passionate about member satisfaction. Our patients appreciate our services by giving us a Net Promoter Score (NPS) that measures the likelihood of them recommending our organization to friends and family. Healthcare leaders earn scores in the 30s, SleepQuest NPS scores in 2018 on average are in the 90’s. Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm’s customer relationships.

90

SleepQuest’s
NPS

30

Healthcare Industry Average NPS

Healthcare

No one can overlook a great night’s sleep

Focused member sleep care management is key to keeping your workforce performing at its very best. Our personalized outcomes data keeps you informed of who is benefitting from treatment as well as identifying those members who may be at risk. We can take this data and show companywide savings of up to three times what a properly diagnosed patient costs.

Better value combined with lower costs

The sleep industry is stuck at an anemic growth rate of 8%. Our innovative model of treating sleep apnea as a chronic condition and allowing our clients to be tested and treated from the comfort of their own home has significant advantages. The cost of sleep care is greatly reduced both in overall costs as well as for co-pays. Our focus is reaching the 80% of clients who have sleep apnea but haven’t been identified. By offering an in-home convenient pathway we can reach these 80% at a lower cost and better value than is offered through the old system of disjointed expensive care. Here are a few statistics to keep in mind:

0 Billion

Total cost in dollars ($) of undiagnosed sleep apnea in the U.S.A.

0%

Savings from employing SleepQuest Care Management program

0 Billion

The cost in dollars ($) of comorbid diseases linked to sleep apnea

“I have no hesitation whatsoever in giving SleepQuest my highest recommendation for diagnosing and treating sleep disorders.”

Walter S. Newman, Jr., M.D.
The Newman Medical Group

From my very first visit at SleepQuest, they offered friendly, prompt & professional service.

Julie P., S.F. Bay Area

It has been my great pleasure to work with SleepQuest, Incorporated over the past 10 years. As Medical Director for farm workers, truck drivers and other entities which require adequate sleep and avoidance of daytime somnolence, I give SleepQuest an unconditional “two thumbs up”.

SleepQuest has enabled me to care for sleep problems on my own without referring to an overnight sleep lab at sometimes 10 to 50 times the price.

I have found them always able to fit my patients with the proper mask or other sleep aid.

I have no hesitation whatsoever in giving SleepQuest my highest recommendation for diagnosing and treating sleep disorders.

Walter S. Newman, Jr., M.D. , The Newman Medical Group

I choose SleepQuest because their Sleep Care Specialists are always friendly, patient, and helpful.

Jin T., San Francisco, CA

My daughter was not thrilled with the idea of wearing a mask and using a CPAP. A Sleep Care Specialist was completely helpful, and understanding to my daughter’s needs.

Donald S., Modesto, CA

I traveled from Gilroy to San Carlos because of your knowledgeable staff.

Geoff D., Gilroy, CA

I chose SleepQuest because of their receptionist. I had been calling local sleep clinics looking for a sleep diagnostic study. She was kind, capable, and professional. Immediately, she got me an appointment with a Sleep Care Specialist. I was so grateful that they were able to move things along so quickly.

Javier R., Salinas, CA

Before, I met with a Sleep Care Specialist, I had felt so awful for so long. Now, I feel like a new person with renewed energy and hope. I can’t thank SleepQuest enough for all their help.

Christie V., Fresno, CA

I can’t thank them enough for going above and beyond, for their superior customer service.

Annabella L., San Jose, CA

I called SleepQuest last week because my CPAP machine broke down. I was super impressed by how they put my needs on the front burner and my Sleep Care Specialist showed me how important my well-being was to him. I will continue to use for all my sleep needs and refer my friends and family to SleepQuest.

Paul W., Visalia, CA

I would like to give much praise to my Sleep Care specialist for his help. He was very thorough and had a tremendous amount of patience, which is exceptional. We truly appreciate his time and effort.

Tyrone W., S.F. Bay Area