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Position: Patient Care Coordinator Location: CA - San Carlos
Job ID: 001-15 Posted Date: 02/17/2012
Type: Full-time Department: Corporate



We are currently seeking a full-time Patient Care Coordinator to join our San Carlos team. As our goal is to provide the best customer service to our patients, candidates must be strong team players with exceptional communication and interpersonal skills.

Responsibilities include:
  • Providing exceptional customer service through greeting patients & answering phones
  • Scheduling patient appointments & reminder calls
  • Reviewing all referral paperwork for completeness
  • Data entry into medical billing & proprietary software
  • Verifying eligibility & benefits with various insurance companies
  • Communicating with patients regarding services and equipment
  • Providing Durable Medical Supplies to patients
  • Working closely with the billing staff
  • Creating medical charts and filings
  • Receiving, sorting and distributing faxes
  • Maintaining office supplies
  • Processing credit card payments
  • Supporting staff with various projects

  • 1+ year experience in a medical office environment required
  • 1 + year Customer Service Experience
  • Experience with health plan benefits, including Medicare
  • Excellent problem solving, communication and organizational skills
  • Proficiency with Microsoft Office Suite, including Word and Excel
  • Professional and reliable, with a positive demeanor
  • Knowledge of Durable Medical Equipment a plus


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